FAQ

What job seekers & employees want to know.

Frequently Asked Questions

About ExecuTeam Staffing

What types of employment does ExecuTeam offer?

ExecuTeam offers Direct Hire, Temp to Hire, and Temporary opportunities to our candidates.

Do I have to pay a fee to use ExecuTeam’s services?

ExecuTeam Staffing never charges our candidates or employees a fee to apply for a position or to be placed on an assignment. We simply ask for you to uphold our core values when working with one of our client companies.

 

Core Values:

  • Operate with honesty and integrity
  • Treat everyone with dignity and respect
  • Have a positive and professional approach
  • Maintain a commitment to excellence

What is the benefit of working with a staffing agency?

With a staffing agency, you will find the flexibility, variety, and growth potential you need in your career search. In over 30 years in business, we’ve built relationships with key decision-makers at leading employers. With ExecuTeam, you have the inside track on the best opportunities available – many of which are never advertised on their company’s website or on job boards.

Does ExecuTeam offer other services, like resume review?

We do. We know finding a job can be tough! To help in this process, ExecuTeam has provided you additional resources to help you in your search: MyExecuTeam.com. This resource offers career goal and personality assessments, resume review, free webinars, interview tips, and much more! It’s free to sign-up and free to use.

How do I refer a friend or employer to use ExecuTeam’s services?

Referrals are the biggest compliment we can receive, and we appreciate you thinking of us! Your referral will pay off for you now and in the future! Once we place your referral and all eligibility requirements are met, you could earn a monetary bonus for yourself or a donation to the charity of your choice in your name. Our Referral Bonus program also applies to new business referrals whom you know personally are currently hiring. Ask your recruiter for more details!

To refer a friend or employer to us, please complete our online form or give us a call at 713-952-6760.

Application

How do I apply for a job through ExecuTeam Staffing?

Apply here! Or you can easily apply for any of our open positions listed on the Search Jobs page of our website.

Do I need to submit a resume with my application?

Yes. Whether you upload your resume with the application, copy/paste it, or contact us, we will need an electronic copy of your resume. Microsoft Word documents are preferred.

What if I don’t see a job that I’m interested in – should I still apply?

Yes. We receive new positions every week, and we want to know if you’re looking. In addition to completing our online application, we recommend you sign up for job alerts to be notified when new jobs become available.

I applied for a position through an external Job Board. Do I need to apply on your website as well?

It is not required for you to apply through our website to be considered for a position. We may ask you to complete an application during or after your interview, so we can build you an internal profile.

What happens after I apply?

After your application is received, our recruiters will review your resume. Our goal is to contact all qualified applicants within 5 business days. If you have not heard from us within that time, please contact the recruiter managing your desired job or contact your local ExecuTeam office. Through our interview and 360⁰ assessment process, we identify your goals, interests, experience, skills, personality, and career progression. Once we get to know you well, we look for opportunities that create a successful match in which you will thrive. We then verify your education and employment history, references and background, and conduct drug screenings. The last step, and the ultimate goal, is to put you to work!

How long will it take for me to get a job through your company?

We do our best to identify opportunities for our applicants. However, we cannot guarantee a job to all of our applicants. The length of time between application and start date can take anywhere from a few days to a few weeks. Remember, we staff for a variety of companies. Everyone is a bit different. Some clients require more interviews, screening and decision-making time than others. If you are needing to get to work ASAP, be sure to express that to your recruiter. We may have a short- term assignment for you to get you by!

Job Search

How can I stay informed about open positions?

Sign up for job alerts on our website and be sure to follow us on social media.

What types of jobs are offered through ExecuTeam Staffing?

ExecuTeam specializes in staffing for positions in a variety of industries:

  • Accounting / Finance
  • Administrative / Office Support
  • Customer Service
  • Healthcare
  • Human Resources
  • Procurement / Logistics
  • Professional / Management

Where are ExecuTeam’s jobs located?

Majority of our jobs are located throughout Houston, Texas and Chicago, Illinois. However, as ExecuTeam is constantly growing and through our affiliation with The Reserves Network, our open positions are not limited to those locations.

Interview

What do I need to bring with me to my interview at ExecuTeam?

When you come in for your initial interview with a recruiter at ExecuTeam, we ask that you bring with you the following items:

  • A hard copy of your resume.
  • Proper forms of ID for the I-9 Form.
  • Your list of references and their contact information
  • Samples of your work, if relevant and appropriate. Never discuss or show proprietary information.
  • Copies of any relevant certificates, diplomas and/or training.

What should I wear to my interview with a recruiter or employer?

Dress for success! Whether you’re meeting with a recruiter or employer, your interview is your chance to make a great impression. We suggest wearing professional attire for any interview.

 

Examples of professional business attire include:

  • Suits or a blazer
  • Button-down shirts or blouses
  • Dress slacks, skirts, or dresses
  • Ties
  • Dress shoes and socks, closed-toed heels or flats

 

We recommend avoiding the following:

  • Heavy perfume/cologne
  • Miniskirts
  • Leggings or Yoga Pants/Athletic Wear
  • Sandals/Flip flops
  • Sneakers
  • Shorts
  • Exposed tattoos or body piercings

 

Remember, your Recruiter is your advocate. It is important that you make a strong first impression. Additionally, many of our clients do, in fact, consider ExecuTeam temporaries for full-time positions, so it only makes sense for you to present your sharpest image while you’re interviewing and on assignment.

 

If you are uncertain about wearing a specific outfit, or if you simply have questions about proper business attire, give us a call, we’ll be glad to help you!

How often should I contact your office after an interview?

Stay diligent. We recommend you contact our office by phone or email once a week to update your availability in our system; either contact your recruiter directly or email.

I’ve just left my interview with a client company. What should I do now?

One of the most important parts of an interview is the follow-up. Immediately after your interview, contact your recruiter. Additionally, send a thank you note to everyone you spoke to in the company (even your recruiter!) – an email will do, but a handwritten note is always preferable. Whether you get the position or not, Managers tend to remember candidates who follow up.

Direct Hire Placement

If I accept a direct hire with your client, will I be paid by the client or by ExecuTeam Staffing?

If you are placed with one of our clients on a direct hire basis, you will be paid by the client company and earn benefits (if applicable) according to their payroll calendar. Ask your recruiter for more details.

Temporary / Temp-to-Hire Assignments

How soon can I start working?

Job availability changes daily. Once your application process is complete, you will be considered for positions based on your preferences, skills, and experience.

If I accept a temporary or temp-to-hire assignment, how soon will I be paid?

If you start on a Monday for instance, then you should expect payment the following Friday. We pay our employees on a weekly basis, and pay is guaranteed every Friday by noon if your hours worked on assignment are submitted on time. We offer payment in the form of direct deposit or by a pay card.

What if I am not interested in a certain position when it is offered; is it all right to turn it down?

Of course. Not every job is going to be the right fit. We believe both client and candidate should mutually benefit from a working partnership. If you are not interested in a position, you are free to decline. We will continue to offer positions to you based on your skills and preferences.

What if I am on an assignment and decide it is not for me?

We realize that not every job is a good fit for you; sometimes you do not know that until you have tried the position. If that is the case, please contact your recruiter right away.

If you decide you cannot see the assignment through to completion, we ask that you give us at least 3 business days’ notice. Please review your handbook regarding this policy.

What should I do if my job duties are different than those that were described to me?

Please notify your recruiter immediately, especially if safety is a concern.

What is the policy if I’m unable to report to work or will be in late?

Communication is key! Please contact ExecuTeam right away if you will be late or cannot report to your assignment. If you cannot get your recruiter on the phone, any team member in our office can assist you. Open communication is critical to our mutual success as we ensure that your needs and those of our clients are continued to be met.

Who do I work for, ExecuTeam or the client company I am placed at?

ExecuTeam is your employer. When you are placed on a temporary or temp-to-hire position, your work assignment, schedule, and rate of pay are determined by ExecuTeam. Your paycheck will be issued by ExecuTeam, and we provide all workers compensation, unemployment, and other benefits.

If you have any questions or problems during the tenure of your assignment, please contact ExecuTeam first, so we can help find an agreeable solution.

If I expect to be late or absent, who should I contact? My on- site manager or my recruiter?

Always contact your recruiter. If you have your on-site manager’s contact information, it’s a courteous to let them know of your absence as well, but you MUST contact ExecuTeam. We will happily take care of the communication with your on-site manager. Contacting your on-site supervisor INSTEAD OF ExecuTeam will not be considered an adequate notice of absence.

Benefits

What benefits are offered when working with your agency?

When you work as a temporary or temp-to-hire employee through ExecuTeam Staffing, you are eligible to enroll in medical, dental and vision insurance, as well as 401K, direct deposit, and our referral bonus program!

Who do I contact to make changes to my benefits?

If you would like a copy of your insurance enrollment, need to cancel, or update your insurance coverage, please contact our Payroll department at payroll@trnstaffing.com. For any questions regarding the details of your coverage, please call Benefits in a Card customer service directly at 1-800-497-4856 or visit www.mybiac.com/thereservesnetwork.

Do I qualify for paid vacation or holiday pay?

Depending on the client, certain positions allow for paid time off after you have completed a set number of hours of work. Your handbook and recruiter will provide more details.

Payroll

Will I use paper timesheets or an electronic online system?

It depends on the client. Most of our employers use an electronic, online timesheet system called Avionte, however, some employers still use paper timesheets or their own electronic timecard system. Your recruiter will discuss with you how you will track your time.

How do I register with Avionte?

Once hired by ExecuTeam, you will have access to the employee portal, including access to your timesheet. If our client utilizes a separate timesheet, your Recruiter will provide specific instructions on accessing the online timesheet or paper timesheet.

Where can I find my pay stub and W2?

If you already use Avionte to submit your timesheets, you can access your pay stub history by logging into Avionte and clicking Pay History on the top of the screen. If you use manual time sheets or a client specific system, give us a call and we can resend the Employee Portal login information.

What forms of payment do you offer?

Employees have the option of selecting direct deposit or pay card to receive their paycheck.

When do I get paid?

As long as ExecuTeam has received your completed time card by Sunday at midnight and your supervisor has approved your timecard by 12:00 PM on Tuesday, you will be paid every Friday. 

When are timesheets due?

Timesheets are due no later than Sunday at midnight. However, most employees complete their electronic timesheet at the end of their work week.

How do I submit my timesheet?

All employees on Avionte will submit their timesheet through the online system. Once a timesheet is filled out for the current week ending, select “Save and Submit” on the bottom of the screen. This will notify the designated supervisor at your place of employment that your timesheet has been submitted and is awaiting their approval. Once the supervisor approves your timesheet, it will be available to your Payroll department and added to the current week’s payroll. If you are using manual time sheets, these may be submitted email, fax or text.

Who do I contact if there is a mistake or an issue with my timesheet?

If you already submitted your time sheet and there is an error, contact your Recruiter. Your Recruiter will reject your timesheet, allowing you to make the appropriate changes.

How do I change my Avionte password?

You can change your password by visiting the Employee Portal or contact your Recruiter for a password reset.

If my supervisor goes on vacation, how will my timesheet get approved?

Normally, most supervisors will designate a backup to approve timesheets in their absence. If you are unsure who to submit your timesheet to, contact your Recruiter for more information.

Who do I contact if I need to change my form of payment or update my account information?

Contact your Recruiter to update this information.

If where I’m working is closed for a holiday or unforeseeable circumstance, do I still get paid?

It depends on the client. Certain positions qualify for holiday pay for 6 major holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas, and New Year’s Day) upon completion of a set number of hours. Consult your recruiter and your handbook for more details.